1. Are your diamonds certified?

Yes. All our diamonds are certified by reputable gemological laboratories to ensure authenticity, quality, and grading accuracy.

2. Do you offer custom jewelry designs?

Absolutely! We specialize in custom-made jewelry. Share your design ideas, and our artisans will craft a unique piece just for you.

3. How long will it take to receive my order?

  • Ready-to-ship items: 5–7 business days (domestic)

  • Custom-made items: 2–4 weeks depending on design complexity

4. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and charges may vary based on your location.

5. What payment methods do you accept?

We accept credit/debit cards, net banking, UPI, PayPal, and other secure payment options.

6. What is your return policy?

We offer a 7-day return policy for unused, unworn items in original condition. Custom or personalized pieces cannot be returned unless defective.

7. Are your diamonds ethically sourced?

Yes, we are committed to ethical sourcing. All our diamonds are conflict-free and responsibly mined.

8. Can I see the jewelry before purchasing?

Yes. You can visit our showroom or request detailed product videos and images before placing an order.

9. How do I care for my diamond jewelry?

Clean your jewelry regularly with a soft brush and mild soapy water. Store separately in a soft pouch to avoid scratches.

10. Do you offer gift packaging?

Yes! All orders come in premium SR Diamonds packaging, perfect for gifting.